Privacy Policy

Privacy Policy (CoreUX)

Last Updated: Feb 3rd, 2026
This Privacy Policy explains how CoreUX LLC (“CoreUX,” “we,” “us,” “our”) collects, uses, and protects information when you visit our websites, use our platform, or interact with us (collectively, the “Services”).

TL;DR

  • We collect information you give us (like name/email/phone/company info) and product usage data.
  • We store the info you submit in our CRM so we can provide services and support.
  • We do not sell your personal information and we don’t share it for other companies’ marketing.
  • We only send marketing messages if you opt in. You can opt out anytime.

1) Scope

This Privacy Policy applies to information collected through:

  • Our website(s) (including coreux.io)
  • Our web app (including app.coreux.io, if applicable)
  • Booking/demo forms and other pages we operate
  • Sales, support, and marketing interactions you choose to engage in

If you are using CoreUX as a business to manage your customers/leads (“Customer Data”), see Section 10 (Customer Data / Business Accounts).

2) Information We Collect

A) Information you provide to us

Depending on how you use the Services, we may collect:

  • Contact details (name, email, phone number)
  • Business details (company name, role/title)
  • Messages you send us (support requests, demo requests, form submissions)
  • Account information (username, login identifiers)
  • Any other information you choose to provide

B) Information collected automatically

When you use the Services, we may automatically collect:

  • Device and browser info (device type, OS, browser type)
  • IP address and approximate location (city/state)
  • Usage data (pages viewed, clicks, feature usage, timestamps)
  • Log data (diagnostics, error logs, audit logs for security)

C) Cookies and similar technologies

We may use cookies/local storage and similar tech for:

  • Essential functionality (login sessions, security)
  • Preferences (remember settings)
  • Performance and analytics (understanding usage to improve)

You can control cookies through your browser settings. Some features may not work if cookies are disabled.

D) Payment information

If you purchase a subscription or paid service, payments are processed by third-party payment processors (for example, via Stripe checkout). We generally do not store full payment card numbers on our servers. Payment processors handle that data under their own policies.

3) How We Use Information

We use information to:

  • Provide, operate, and improve the Services
  • Store and manage the information you submit into our CRM (e.g., inquiries, leads, account activity)
  • Set up demos, respond to questions, and provide customer support
  • Send transactional/operational messages (e.g., account notices, security alerts, service updates)
  • Send marketing communications only when you consent/opt in
  • Monitor, prevent, and detect fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our terms

4) When We Share Information

We do not sell your personal information. We do not share your personal information with third parties for their marketing.

We may share information in these limited cases:

A) Service providers (processors)

We may share information with vendors who help us run our business, such as:

  • Hosting and infrastructure providers
  • Payment processors
  • Email/SMS delivery providers
  • Analytics and monitoring providers
  • Customer support tooling

They are permitted to use your information only to provide services to us (and not for their own purposes).

B) Integrations you enable

If you connect third-party services (social platforms, calendars, email providers, etc.), we share data as needed to power the integration—based on your configuration and actions.

C) Legal and safety

We may disclose information if required to comply with law, enforce our agreements, or protect rights/safety/security.

D) Business transfers

If CoreUX is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

5) Marketing Preferences

We only contact you for marketing if you’ve agreed to be contacted.

You can opt out anytime by:

  • Clicking “unsubscribe” in an email (if provided)
  • Replying STOP for SMS (if applicable)
  • Contacting us at: [email protected]

Even if you opt out of marketing, we may still send essential transactional messages (e.g., security notices, billing confirmations).

6) Data Retention

We keep personal information only as long as necessary for:

  • The purposes described in this policy
  • Providing the Services
  • Legal, accounting, and security needs

We may retain certain records for longer if required by law or for legitimate business needs (e.g., dispute resolution, preventing abuse).

7) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information (such as encryption in transit, access controls, and monitoring). However, no method of transmission or storage is 100% secure.

8) Your Rights and Choices

Depending on where you live, you may have rights to:

  • Request access to your personal information
  • Request correction or deletion
  • Object to or restrict certain processing
  • Receive a portable copy of your data (where applicable)

To request this, contact: [email protected].
We may need to verify your identity before fulfilling requests.

California (CCPA/CPRA)

If you’re a California resident, you may have specific rights regarding collection, use, and disclosure of personal information. CoreUX does not sell personal information.

EEA/UK (GDPR)

If you’re in the EEA/UK, you may have GDPR rights and we process your information based on legal bases such as contract necessity, legitimate interests, and consent (for marketing).

9) Children’s Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10) Customer Data / Business Accounts (Important)

If you use CoreUX as a business to store or process information about your leads/customers (“Customer Data”):

  • You control what Customer Data you upload or integrate.
  • In many cases, you are the “controller” and CoreUX acts as a “processor/service provider” processing Customer Data on your behalf to provide the Services.
  • You are responsible for ensuring you have the right to collect, use, and share Customer Data, including obtaining any required consents (especially for email/SMS marketing).

We can provide a Data Processing Addendum (DPA) upon request if needed.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date shows when changes take effect. Material changes will be posted on this page (and/or communicated through the Services).

12) Contact Us

CoreUX
Address: 27 Courland Dr, Wantage NJ 07461
Email: [email protected]
Phone: (862) 599-2849

Scroll to Top